Contact Us
If you have any questions regarding becoming a Service Provider for Agero, or you are a current Service Provider and have questions regarding your account, please feel free to contact us via the following channels:

Purpose Contact Information
Jobs in Progress

For questions about jobs in progress, or to update Agero about a current job

Main Roadside Hotline

1.800.541.2262, Option 1

Accident Scene Management & Secondary Towing Hotline


Provider Advocate Group
  • Account Management
    • Performance, territory, rates, Agero policies, Swoop inquiries, documents uploads, general account inquiries
  • Billing
    • All billing inquiries regarding invoice submission, invoice reconciliation, or other billing- related questions
  • Technology Support
    • Swoop product support AgeroSupport account lockouts or password resets
Hours of Operations:

10:00 AM- 6:00PM EST M-F




For Agero Billing Discrepancies


Blue chat bubble on or within the Swoop App

Damages Support

Questions regarding vehicle damage


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